Problem license WP

Support
#1

Hi, I’m having problems with the validation of my product license.
When I enter my license code I get a message of
Congratulations, your site is now validated!
But then he tells me that my site is not validated.

Please can you solve this problem.

#2

Hello @soft,

Thanks for writing to us

I checked your website dashboard by your given credentials It seems that your license validation is correct since you are able to access and install all the bundle plugin, Design cloud preset layout and all the available demos.
I can not see any Validation error over your website Dashboard.

I would also recommend you please update your X theme to the latest version 7.2.3 since your Cornerstone plugin is updated. Incompatibility could also cause a validation error.

Please check our Version Compatibility page here https://theme.co/docs/version-compatibility

Thanks

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.