Pro / Woocommerce hooks overriding badge manager plugin

Support
#1

Hello there,

We are using the YITH WooCommerce Badge Management plugin and it displayed the badges fine until quite recently. Now we have the problem of Woocommerce imposing it’s own badge onto sale items - please see the black ones here: https://wholesale.noblecollection.co.uk/product-category/star-trek/

I switched the theme and the YITH badge appears (and the Woocommerce badge is still there).

YITH have looked and concluded that the theme is overriding the plugin settings. A URL to our test site is in the secure note.

Screenshot 2025-05-15 at 11.19.34
Screenshot 2025-05-15 at 11.19.341950×1830 286 KB

I am not sure what hooks are involved here.

And later they said that their plugin wasn’t able to remove the badge due to these hooks:

theme
theme1548×516 40.4 KB

Their CSS solution is not usable as it does not help display the YITH badge. Woocommerce / Pro seems to be blocking the YITH badge from loading into the page at all.

Have you encountered this problem before and have any idea what to do?

Thanks :-}

Spencer

#2

Hello Spencer,

Thanks for the detailed information. I have checked the Product Category archive for Star Trek. I found out that you have used the WooCommerce Archive Layout builder. Be advised that you are not using the default WooCommerce structure. This is why the badge from the plugin is not displayed. If you unassign this layout and use the theme’s default WooCommerce archive template, the badges will display for sure.

Be advised that the plugin is not supported with the Cornerstone WooCommerce Archive Layout. You can only use this plugin when using the default WooCommerce template of the theme. Any custom archive layouts built with the Cornerstone builder, those badges from the [plugin will not display.

Best Regards.