Pro wont launch in OS X Safari

Support
#1

While troubleshooting a template manager bug found in Pro using Chrome in OS X (that discussion is here: https://theme.co/apex/forum/t/template-manager-unusable/27334/2?u=simeoned), I launched Safari to see if the issue was present there. In doing so I found an even more significant problem:

Pro won’t launch at all. Headers, Content, Footers, Templates, Global Blocks, Colors, Fonts and Theme Options, Nothing will get past the spinning circle. I’ve waited a long time to see if it was just reeeeealy slow. But no. It just doesn’t launch at all.

#2

Hi @simeoned,

Thanks for writing in.

In this case, please share us your admin credentials so we could check your setup closer.

Don’t forget to set it in a secure note.

Thank you.

#3

Please see secure note

#4

The same upgrade mentioned here: https://theme.co/apex/forum/t/template-manager-unusable/27334/6?u=simeoned fixed this issue as well.

#5

Happy to hear that you have found the solution.

#6

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