Pro version not showing header and footer builder in cornerstone theme options

[alicenab]

All software is up to date, tested for plugin conflicts, no cache issues… why isn’t x theme showing that my license is pro version when it is in my theme account dashboard?

[prakash_s]

Hello @alicenab,

Thanks for writing to us.

Please make sure you have enabled the Header/Footer Builder from the cornerstone—>Settings —>General.

If it doesn’t work for you we need to check your setting, I would request you please share your admin login details in the secure note meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks