Pro Version: 6.0.5 Update Breaks Website Editing and Style

[rocketboy]

When I updated to this version my navigation style changed, title font boldness changed, and the only option under cornerstone is now settings inside dashboard. Why did this error occur? All plugins and wordpress are up to date. I have multiple websites still running on the old version, why was the new version released with this kind of issue? I see other forum posts on this exact issue. fparker.com

How do I downgrade the theme?

[tristup]

Hi Bryce,

Thanks for reaching out.
I have checked your website and found that you are using version i.e. 5.1.4 which is older than the last stable version i.e. 5.1.5. I would suggest you please copy your live site to a staging server and update the Pro its latest version i.e. 6.0.5 and let us know if the issue still exists.
Please provide login credentials for your staging site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

NOTE: After you update the Pro, I would suggest you check once by clearing all types of cache including the Style Cache from Cornerstone > Settings > System > Clear Style Cache and check in the incognito/private mode of the browser.

Thanks

[rocketboy]

@tristup It says I’m running version 6.0.5 inside my wordpress installation. The errors didn’t occur until I updated to 6.0.5. Websites running the old pro version are working great. Please let me know how to correct this. The cache didn;t clear this. In the black bar under cornerstone header builder, page builder., footer builder layout builder and theme options templates global blocks, design cloud are all missing.

[ruenel]

Hello Bryce,

After doing any updates, since you have installed the WP Fastest Cache, you will need to clear all your plugin caches.

This is the reason why we are seeing the Pro 5.1.4 version on the frontend.

A cache is still being served and not the latest code from the updates. You may need to check out this documentation:

• https://theme.co/docs/site-appears-broken-after-updates

Best Regards.

[rocketboy]

I had already cleared the cache. I cleared the cache again and the problem continued, I removed the WP fastest cache plugin completely and the problems still remain from the update. I also cleared the browser history/cache and the cornerstone settings cache. Why is this update not working correctly and things like theme options not shown?

[tristup]

Hi Bryce,

I have checked your website again and now it is showing the 6.0.5 is installed, and the Theme Options is also showing perfectly fine.

If you are still getting the same problem, please provide any screenshot marked with the issue or any video that helps us to recognize the problem.

Thanks

[rocketboy]

I still have slight style differences that occurred after the latest pro update. Style change happened in navigation and page titles. It’s also odd the only way to edit the pages is now outside of the dashboard, the editing page option is shown this way. Settings is the only option shown when inside the dashboard under cornerstone.

[tristup]

Hi Bryce,

Yes, in the latest update, we put all the options under the Cornerstone so it will be easy to manage. And if you can specify the exact issues with the style with some screenshots, it will be helpful to us to assist you.

Thanks