Pro Version: 4.0.7 : E & P Form Builder does not display on front end

Hi! We updated to Pro 4.0.7 and then noticed that the E & P form on this page ( disappeared. We have not updated any plugins and it was working prior to the update. Moreover, there are not glaring JS issues. Any thoughts? Thank you!

Hello Michael,

Thanks for writing to us.

I would suggest you update your Pro theme to 4.0.8 and then check it again. After updating if it doesn’t work for you I would recommend you to check following troubleshooting guide.

  1. Testing For Plugin Conflict
  2. Child Theme
  3. Css/Js Customization
  4. Disabling Cache
  5. Disabling Cdn

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts


Thank you, yes we always do the base disabling and testing before writing in. It appears that the 4.0.8 update fixed it. Thank you!

Hi Michael,

We’re glad that the new update able to fixed your issue. If you have any other concerns, feel free to reach us.

Thank you.

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