Pro Validation Not working

It seems I am not alone with this issue when doing a forum search for it. I have a Lifetime Pro license and It is not validating on one site at this time.

Checking the forum for this issue results in many posts about it. There was a post about using phpmyadmin to correct the issue. But that did not work. It was unable to find the proper option_id.

What other suggestions are available?

Hi Chris,

Thanks for reaching out.

I suggest that you disabled all your plugin first, then try to validate your website again.

Only if it’s not helping, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

Disabling the plugins worked. Thank you.

Hi Chris,

You’re welcome and it’s our pleasure to help you. If you have any other concerns, feel free to reach us.

Thank you.

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