Pro unlimited licences missing in account

[henrybag]

Hi

All of my pro unlimited licenses are missing I pay monthly at the moment. When I first went to add a site the option for Pro was there but I got a message asking me to go unlimited for x amount per year.

I logged out and then back in again and now there are no pro licences.

[tristup]

Hi @henrybag,

Thanks for reaching out.
I have checked your Themeco Account and found the Pro Unlimited option there. If that is not what you are seeing, please provide any screenshot marked with the problem to recognize it.

Thanks

[henrybag]

Thanks - have logged out and back in again and appears to working.

[marc_a]

Hi @henrybag,

We’re glad that it is now working properly on your end! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.