Pro theme: Scroll to section

[salilou]

Hi,
I use Pro on a customers website.
On the start page there is an anchor #kontakt.
If I jump there from a link on the start page, it works.
But if I go there from a link on another page/subpage it jums first to the wished section, but after 2 seconds it scrolls automatically ca. 300px above.
Links see secure note.
Hope you can help.
Thank you!
Hannes

[marc_a]

Hi @salilou,

Thanks for reaching out!

I just test my dev environment using the link to section to the other pages and they are just working fine on my end unlike on your website. There could be a plugin or custom code that affects its behavior.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.