Pro theme is not able to save pages when editing

Support
#1

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https://jarheadconstruction.exceed.agency/

Dear Admin,

Hi, currently I’m encountering errors when I save my page.

second, some of my pages do not load the /pro/content.

I do try to deactivate all of my plugins and re-activate them.

Thank you

#2

Hello, @exceedwebsolutions,

Thanks for writing to us.

According to your given screenshot, it seems that it is an issue of Database URL is not properly search and replaced, as per screenshot origin URL is different from the preview URL. Both the origin and preview URL should be the same.

I would suggest you replace the URL properly and check this again, there are many URL replacement Plugins available in WordPress which help you to replace the URL.
This article will be helpful in this:https://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/

I would also suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

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Thanks

#3

Hi Lorenzo,

Would you mind sharing your credentials so that we can check and confirm the issue? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
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Thank you.

#4

Hi, Mr. @prakash_s,

The second image problem is not appearing anymore regarding the iframe response. The pages load slowly when I’m editing my page. The only page I can’t save is my home page.

Thank you

Update: credentials were in secure note.

#5

Hello Lorenzo,

Your PHP upload max filesize is only 2M. You need to increase this value to at least 32M. You also need to increase the PHP post max size to at least 32M as well. You can check these values in Tools > Site Health > Info > Server.
See the secure note.

You may need this article as a reference to know how you can increase those PHP settings:

Kindly let us know how it goes.

#6

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