PRO THEME - creating new content doesn't work

[ambito_cero]

Hello,

I’ve updated the latest version of Wordpress and the PRO theme, and I’m having lots of problems with my webpage.

Whenever I create new content, it doesn’t load and shows errors. Also there is a problem with uploading images since it doesn’t show the metadata: Pixels, name, etc.

As I salid, the latest version of Wordpress, the Pro theme is installed, and I have their licenses.

I really need to make some adjustments with my webpage, please let me know haw I can work this out.

Can someone please help me out?
THX!

[tristup]

Hi Santiago,

Thanks for reaching out.
There might be some other reason behind it, even if you have already done a few steps, I would like to suggest troubleshoot the following common issue again to help us to recognize the reason.

1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue
4.CSS/JS Customization
5.Increasing PHP Memory Limit
6.Permalink

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– Any specific page URL which is having this issue
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks