Pro Site wont validate

Support
#1

I have tried validating the site https://samuimprovements.com/ and it gives me the message:
Congratulations! Your site is validated. Addons are now unlocked.
Then reverts immediately back to being unvalidated.

#2

Hi John,

Thanks for reaching out!

Would you mind sharing your credentials so that we can take a closer look? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

Note has been added

#4

Hi John,

We’re sorry that you’re facing this kind of issue. I guess there’s just a miscommunication between our server and your server when you validate your website during that time. Luckily, when I input your Pro License for a first try, it went successfully without any problem.

Thank you.

#5

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