I don’t think we are talking about the same website. There are nearly 1,000 pages not loading due to this error on this website alone. Across all of our websites, we’re talking over 10,000 pages of lost content. Looking at the test site I shared:
add the following URLs to the test domain:
You have to manually review each page to see the shortcodes. Again, all this worked in 3.2.3 and it breaks when you go to 4.0. Is ThemeCo willing to fix this issue? Or are you suggesting I shop around as shortcodes is not something Pro will be supporting in the future? Cuz it currently doesn’t work with 4.0
These are just a few examples. Again, we’re talking 10,000+ pages across all my websites due to the recent update.
What is the actual fix to get one of these pages to load? You didn’t actually share that… we really need support. I do see that you logged into the website, but it doesn’t appear you actually reviewed the issue… What’s the point of paying for Pro Unlimited if we are going to get discarded so quickly by support when a real issue occurs?