Pro settings stop working with permalinks on set to Post name

[vicstar]

Hi Support,
My Pro theme stops working when I set permalinks to Post Name.

I have seen a number of posts on the forum and followed the various suggestions without success.

When the permalinks is set to Plain everything works, but setting to Post Name it doesn’t.

When permalinks is set to Plain the working link to editing Headers is;
https://hyphabit.io/?cs-launch=1&cs_route=headers

When set to Post Name the broken link to editing Headers is;
https://domain.com/pro/#/headers

• Apache is on version 2.4.41 under Linux
• mod_rewrite is enabled
• the .htaccess file is empty when permalinks is Plain and as follows when Post Name;

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

Thanks!

[christian]

Hey @vicstar,

This has something to do with your server configuration. Usually, this happens because mod_rewrite is disabled. But, as you’ve said, it’s enabled.

Please confirm with your web host that mod_rewrite is working. If it is, there could be other setting related to mod_rewrite or URLs in general that is causing this issue.

Regretfully, we can do nothing on our end for this case because this is a server related issue and it’s only the web host that has the access to the server and has the authority to change settings.

If the web host could not solve the issue, it’s best that you move to a better web host. Our products work in a lot of web hosts so this could not be an issue on our end.

Thank you for understanding.

[vicstar]

Hi @christian,
Thanks for your feedback, it’s really appreciated. I manage my own server, so only have myself to blame. I have reviewed the config and can see that I hadn’t set AllowOverride: all in the home directory of the WP install.

Having updated that it is now fine, thanks for your feedback.

[ruenel]

Hey @vicstar,

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.