Please help. I have run into this problem periodically in the past, but now it is happening on more pages (but not all pages). I have deactivated any extraneous plugins. The others have been used for awhile and I’m. unsure how they could cause this problem. I have cleared the cache, upped the wp_memory and the max-memory in the wp-config. Nothing seems to be working.
We are updated to the latest WordPress and the PHP Version is 7.3. I am attaching credentials below.
Thanks,
Jen
Hello Jennifer,
Thanks for writing in! I have logged in to your site and I can confirm that the 4 pages has some issues. Do you have a staging site that we can use to test and investigate this issue further? If there is none, we would recommend that you create a staging site. This is very useful because we can troubleshoot your issues without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed with the update on the live site. To know how to create a staging area, please check out these articles:
Best Regards.
Hi,
Thanks for your quick response. I have attached the credentials to the staging site. Let me know what you find out. Thanks so much!
Jen
And now that I’ve shared this, the preview is working again for the Home page and I am testing the other pages now too. I don’t know what I did to fix things…perhaps something I did yesterday fixed it but it took me restarting my computer for it to work? Thanks for your help!
Hello Jennifer,
It’s good to know that it is working again. If you remember what you did or perhaps encounter the issue again, kindly let us know so we can investigate the issue further.
Best Regards.
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