Pro not loading on ONE page

Support
#1

Greetings,

I’m working with Pro on my wife’s website. I’m trying to edit one page. Pro seems to load just fine on every page of the website but on her “About Me” page, only the header, footer, and left side building tools load. The actual page itself will not open. And this is only on one page of the website.

#2

#3

Hi Trevis,

Thanks for reaching out.

Your site is kind of slow on my end, the page loads okay but yes, sometimes blank. Could you try upgrading your PHP version to 7.2? I recommend contacting your hosting provider instead of just configuring through ini/htaccess files to prevent incompatibilities.

Thanks!

#4

Hello.

I’m not sure why it’s loading slow for you but I have upgraded my PHP to 7.2 and the problem still exist.

#5

Hi Trevis,

I checked and it’s faster now, and it also loads almost instantly.

Could you test it again on different browser or device? Please also try deactivating your browser extensions/addons as it may also affect the loading of the site’s resources.

Thanks!

#6

I’ve tried in Chrome & Private Chrome. As well as Safari. I’m having the same issue. The best I can do tat this point is try a new computer.

#7

A friend logged in and saw what you saw. It msut be something on my end. Thanks.

#8

You are most welcome. :slight_smile:

#9

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