Pro Not Functioning

[jonathanrockett]

Hey Guys,

I migrated a Cornerstone/Pro site to a client hosting account and Pro doesn’t seem to be loading… You can see it’s published on the front end (https://encorefireinc.com) but Pro doesn’t load, so I can’t edit it…

Any ideas?

[ruenel]

Hello @jonathanrockett,

Thanks for writing in! Your issue could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

If nothing is helping, we would love to investigate further. Kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.