Pro: lightbox video stops and starts

Support
#1

example
http://staging1.kidsmagicworld.com.au/zxxx/

click the view video button with the arrows pointing to it

when I play the video on normal embed it plays right but in the light box the video stops but the audio continues

I use vimeo as there any way I can make the lightbox play a smaller version as I have a vimeo pro account is there any way to get a lower quality video to play

this one

is a standard definition video but I don’t know how to add that to the lightbox

#2

Hello There,

Thanks for writing in!

To have a smaller video inside the lightbox, please add the following CSS code in the X > Theme Options > Global CSS (http://prntscr.com/evui3r)

.ilightbox-holder div.ilightbox-container {
    max-width: 800px;
    overflow: hidden;
}

And to use the standard definition video in your light, simply change the href of the light box from vimeo url with the direct video file path which is this: https://gcs-vimeo.akamaized.net/exp=1538114640~acl=*%2F1106102449.mp4*~hmac=f050292c8e79f5ed5373967ba4d33ddb6453fb57c47a02b8085fe53f4e91d691/vimeo-prod-skyfire-std-us/01/3331/11/291655677/1106102449.mp4

Hope this helps.

#3

ok that does play better
http://staging1.kidsmagicworld.com.au/zxxx/

as you can see from the play video image with the 2 red arrows but the initial first frame of the video is black and not the first image set in vimeo- is there any way to get the first frame on the video and not show a black image?

#4

Hello There,

Please be advised that you have changed the content of the lightbox using the self hosted video. Please understand that the video player is not the same as the player in Vimeo wherein it can display the very first frame of the video. Regretfully what you may have wanted to display is not possible with the self hosted video.

Thank you for your understanding.

#5

thank you for that

I have found and for anyone else looking for the answer

by adding &quality=1080p for example: https://player.vimeo.com/video/157588560?autoplay=1&quality=1080p

would default that player to that size.
the sizes on offer are 4K, 2K, 1080p, 720p, 540p, and 360p.

so this will allow to have the first frame and also the size you want

thank you for your help this allowed me to learn enough to get a solution!

#6

You’re welcome!
We’re glad we were able to help you out.

#7

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