Pro License Validating

[deanmath]

Hi there guys,

I add my unllimited key it validates, says its validated then refreshes and is asking for the key again.

I have tried removing the site many times and revalidating same thing always happens.

I also disabled all the plugins and tried it, made no difference.

Forum is last try.

Thanks for your help

[marc_a]

Hi @deanmath,

Thanks for reaching out.

We’re sorry that you’re having that kind of issue. The credentials you provided is not working, please double check it. On the other hand, I suggest that you remove the website from your unlimited Pro license then disable all your plugins. After doing all the things, please try to re-validate again your website. If it doesn’t help, please update the credentials with the correct information.

Hope that helps.

Thank you.

[deanmath]

Just tried it again and it worked first go nothing disabled… Have no idea why it didnt work. I tried probably twenty times and already had disabled all the plugins.

[matt]

Ok, that’s a little bizarre, but glad to hear it’s working again for you now. Thanks for letting us know!