Pro / layouts / no suitable preview area

[cyrock]

Hi, i cannot edit or create Woocomm-Products in Pro-Layouts. The Preview is as shown in the screenshot and my sections are not visible…what´s wrong?

Thanks,
#Christian

[tristup]

Hi @cyrock,

Thanks for reaching out.
I have checked your website but didn’t find the issue in the specific layout, can you please check once and let us know if the issue still exists.

Thanks

[cyrock]

Hi, sorry, you did not understand the issue. Please try again and insert a section. You will see. its not working…
Even in frontend not visible…
cy

[prakash_s]

Hello @cyrock,

I checked your site’s dashboard it seems that there is some JS console error. It might be due to plugin conflict. I noticed that there is a mixed content issue as well. Please check the screenshot in the secure note.

For the mixed content issue

It seems that the URLs are not fully replaced while moving the site that might be causing the Mixed Content issue [ HTTP and HTTPS ] blocking to load builder preview.

You can also try out this arcticle on how to update the URLs when you are moving the sites.

Also, remember that the exact URL should be mentioned in Setting > General , WordPress Address and Site URL , including the protocol i.e HTTP/HTTPS.

For the JS console issue
I would suggest you troubleshoot with a few of the common issues.

1. Testing For Theme Related Issue
2. Testing For Plugin Conflict
3. Theme Update
4. Child Theme
5. Css/Js Customization
6. Increasing Php Memory Limit
7. Disabling Cache
8. Disabling Cdn
9. Permalinks
10. Version Compatibility

If it doesn’t work for you and the issue still persists please let us know.

Thanks

[cyrock]

Hi, that´s not the reason . I run a third party tool WooEvents which is causing the problem…dont know, why this is not working this way.

Thanks for helping anyway.

regards
Cy.

[tristup]

Hi @cyrock,

Glad that you are able to find the reason behind your issue.

Thanks