PRO: Inspector empty using new sections or elements

[amago]

Hi,
I’m using the new Theme PRO.
When I add a new section on a site and click on it, the Inspector stays emtpy.
The same problem appears when I drag one of the new element items in an existing section.
Draging elements in a new section will also not work.

May someone has an idea?
thx

[christian]

Hey @amago,

Thanks for writing in. What you’re experiencing is not a bug but third party factors usually are the cause of builder issues.

Please check for the following first:

1. Ensure everything is up to date.

2. If you’re using a caching plugin, please clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

5. Remove custom CSS, Javascript and templates.

6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Thanks.