Been trying to get a background video to work off the Hero template. Video is mp4 about 50mb in size. Currently in the staging environment. If someone can point me in the right direction it would be appreciated.
Hey there,
Thanks for writing in! I tested the pro header video background in my local setup and it works fine on my end, I believe 50MB is too big, maybe it takes too much time to load the video, try re-sizing the video so the load time decreases. In the mean time you can check with this test video https://vjs.zencdn.net/v/oceans.mp4
Let us know how this goes!
Would working on this in a staging environment cause issues? I used that test video (TY for that) and no change. Started another template and no change.
Hi there,
Is the staging site link what I shared in the Secure Note of this response?
I have just checked it and the video background is working fine on my end. Have you tried clearing your browser cache or loading the site in Incognito Mode?
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