PRO HEADER | Issue with subline and mobile behavior

Hello, i have two issues with a Header at a customers site…

#1: If you scroll down on desktop (Chrome, Firefox, Safari tested) you are unable to choose the first two subline points of the Top Link “Zusammen”
#2: On mobile (iphone xs) there is a strange behavior when you scroll up and down a few times… The spacing gets smaller and smaller until the logo disappears…

I have two short videos to demonstrate the issue, but are unable to share them here… You can also have a look by yourself… Credentials are in the secure note

Hi PAMA,

Thanks for reaching out.
I have checked your website and found that there are two different header bars where the bottom header bar is overlapping the submenu items as both the bar having the same z-index value set. I went ahead and set a lower value to the second bar and now the submenu items can be selected.

Thanks

Oh yes thanks. Thats it thank you!
Have you also had a look for the second problem on mobile Screens?

Hello PAMA,

I have investigated the issue and I can replicate the issue on my android phone. I suspect that this is a bug in the theme. Can you please update to Pro 5.0.6 version which we have released several hours ago? After the updates, please clear all your plugin caches and browser cache, and then we can test your site again.

Kindly let us know when the Pro theme is up to date already. Thanks.

Hi! Pro is updated, but problem is still the same (I’ve cleared all caches /PlugIn /Browser /Safari IOS)… Any Suggestions beyond? :sweat_smile:

Hello PAMA,

I have investigated the issue further and I can replicate it on my Android phone. This is what I am seeing:

I suspect that this is a bug with the latest release. I will be reporting this issue to our developers so that they can fix this. A patch release update shall be rolling out soon after.

Please bear with us.

Excellent! Thanks :blush:

You’re welcome.

Hi! 5.07 release hasn’t changed the problem. Is it planned for the next update?

Hey @pamadesign,

We’re sorry if you expected a fix in 5.0.7 but this case is still under investigation. Regretfully, we can’t provide an ETA.

Please stay tuned.

Thanks.

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