Pro Footers Missing Entirely

[WaggingLabs]

I replicated my starter site template and realized that the footer menu is missing from Cornerstone. I can’t access it from the WordPress menu bar on the backend and there’s no option to add footers from within Cornerstone.

On the WP dashboard > Cornerstone – Footers is available, but it’s empty.

I deactivated almost every plugin (minus security) and also tried reinstalling the Pro Child theme (I had a personalized one previously).

I was going to check the wpconfig.php file, but I had to reach out to my hosting support when I ran into connection issues.

[ruenel]

Hello @WaggingLabs,

Thanks for writing in! Do you have the main live site? Could we have access to that site as well?

Best Regards.

[WaggingLabs]

Unfortunately not, this is in development.

I made a copy of this template a month ago and the footers were/are fine.

fyi, I now have access to FTP if that helps.

[ruenel]

Hey @WaggingLabs,

Do you still have the copy so we can test to replicate the site to a staging area?

Thanks.

[WaggingLabs]

@ruenel - Sorry about the delay.

Yes, I have a copy of my original template. I also have a staging copy of Rumley.

[christian]

Hey @WaggingLabs,

In that case, please have it available for us for download. You can use Google Drive.

Thanks.

[WaggingLabs]

Hi @christian - I had a feeling the footer table was completely missing.

AI helped me copy it over via SSH from a different site and I was able to resolve it myself.

It was probably a bad copy at some point.

Thanks!

[prakash_s]

Hello @WaggingLabs,

Glad you were able to identify the issue and get it resolved by yourself.

Thanks