Pro Footer Displayed Twice

Support
#1

My footer set as global footer is displayed twice.
website: http://77.104.159.145/~davidle4/fit-and-shredded/

Anyway this can be resolved?

#2

Hello @psabatnig11,

Thanks for asking. :slight_smile:

I can confirm that there is a double footer in showing up in your website. I suggest you to please take a look at following thread for some possible solution:

Let us know how it goes.

Thanks.

#3

Thank you @Prasant
I`ve reuploaded and renamned, now my header is completely moved around, and also the control and setting options for headers and footers have less options to choose. not sure if this is an error in your latest pro update?

footer is still displaying twice as well.

#4

Ive changed it back to my prebious pro installation and the header is back to normal, however footer issue is still present and when loadind the page in the browser Im getting the following message:

#5

Hi,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

#6

Thanks @paul.r
I’ve added the secure note above

#7

Hi There,

The login details is not working,

Can you please check and confirm.

Thanks

#9

Checked and shoudl work now! My bad sorry!

#10

Hey @basanta
I’ve just seen that the error message is gone - have you maanged to resolve the issue?
Only thing still not working is the footer being displayed twice. Would be great if you couldn have a look at that too

Thnaks!
pascal

#11

Hi @psabatnig11,

Before we go further, could you try correcting your theme folder name? Instead of /wp-content/themes/pro-3, it should be /wp-content/themes/pro. You should do it so you can backup your site first, changing theme name or folder name could reset existing menu and widgets (Wordpress Standard). Then we’ll continue troubleshooting.

Thanks!

#12

Hi there,

Ah, there is a typo on my end. Should be renamed back to /pro/, it’s the correct folder name. I could do that just as long you backup your site.

Thanks!

#13

Hi there,

Ah, there is a typo on my end. Should be renamed back to /pro/, it’s the correct folder name. I could do that just as long you backup your site.

Thanks!

#14

Hi @psabatnig11,

I checked and looks like your widgets are just pre-added(not deleted after theme rename). So I installed the latest Pro with correct folder name (/pro/). And the footer starts working correctly.

Your older pro is still there and still named /pro-3/, you may switch back to it after testing.

Thanks!

#15

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