Pro Editor/Options stuck on loading

Hello Support,

This website had X theme installed.

I wanted to convert this to X Pro since we’re making a new design for it.

The problem is that I’m able to install the theme after disabling the w3 caching extension which was causing issues. However the Pro builder doesn’t load. I can’t even access the theme options, header builder etc etc.

These are the things i’ve tried:-

  • Increase Php memory limit
  • Disabled extensinos
  • Disabled caching
  • Reinstalled theme
  • Created htaccess file again using permalinks
  • Disabled cornerstone too

But still no luck. Can you guys please help?

Thanks in advance

Never mind.
Turned out it was wordpress update issue.
Just updated wordpress to the latest version and the problem got fixed!

Glad to hear that. :slight_smile:

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