Hi, we have an older X theme site that I converted to the Pro theme. However, the Pro Editor section (with the headers, footers editors) is not showing up in the dashboard. Any ideas on what could be causing the issue?
Hello Sarah,
Thanks for writing in!
Pro Theme header and footer builder ca be accessed from Pro > Headers and Pro > Footers.
In case above option is not showing up, even though I see you have Pro Theme installed on the website, please share website login details in secure note for us to take closer look.
Thanks.
The pro section is missing from the dashboard. I will provide the login details in the secure note above. Thanks so much.
Hey Sarah,
It seems that there is something on the site that is preventing the Pro option to show up. Can you please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Let us know how it goes.
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