I’ve had 2 instances of my hosting server being overloaded and crashing now while editing my PRO licensed website https://nlwebdesign.com
It’s 100% not my hosting company. I’ve already been on the phone with them last night and today. Something with the PRO editor is causing it to hog resources.
My VPS server with bluehost has plenty of HD space, 4gb ram, unlimited bandwidth and more.
How resource heavy is PRO editor? When this happens it crashes all my client sites as well. PLEASE HELP.
I found out cloudflare’s system doesn’t play well with PRO if you have the ‘rocket loader’ enabled or the minifi options. Once I disabled those and cleared the cache everything worked great.
Apparently, this was so bad that it locked up my hosting server and crashed it…
Hi There,
Sorry that you’re having that issue, the issue with “rocket loader”, “minified CSS and JS” are known. Please follow the solution provided here.
But I’m not sure if that is really related to your server side issue, not heard about that before. Please check the log file and see what is causing the locked up and crashing issue.
Cheers!
Today I discovered that the same thing happened when using WP fastest Cache. I re-installed it after fixing the settings with cloudflare.
I used the minify options with WP fastest cache and it caused the same lockup on my hosting server. What it appears to be doing because of the theme is placing a heavy demand on the server resources, spiking, and then it locks up and has to be hard-rebooted. Bluehost is saying that this is definitely a theme/plugin problem.
Any help would be appreciated.
Hello @nlwebdesign,
Apologies for the trouble you are facing.
Have you tried turning off the magnification feature? Please see how it goes. However, the problem you are facing with the server is quite weird. Can you please please share the log file with us, that will give us a clear idea about the problem and what’s going on in the backend?
Thanks.
After further investigation - it appears to be cloudflare still. Even though I’m not using the minification options of cloudflare or the rocket loader feature any longer, the WP fastest Cache minification combined with cloudflare seems to be causing this.
So, at this point I’m thinking that any minification tool used in combination with cloudflare will break the site or hosting server.
I’m working on getting the log file from support.
Hi There,
Please be advised that all the JS and CSS in X/Pro and Cornerstone were already minified. This is why when you use a plugin to minify it again, it will result to an error. Please exclude all the theme and Cornerstone resources from being minified. In most of the minify plugin, you can supply to folder or filenames to exclude theme from being minified. Check your minify plugin settings and find the exclude option. You should be able to find it in the settings of the plugin.
Try to exclude those files below from your plugins for being double minified, and purge your entire caching (Cloudflare and plugin) for the changes to take effect immediately.
/wp-content/themes/x/framework/legacy/cranium/js/dist/site/x-body.min.js
/wp-content/themes/x/framework/legacy/cranium/js/dist/site/x-head.min.js
/wp-content/themes/x/framework/js/dist/site/x-body.min.js
/wp-content/themes/x/framework/legacy/cranium/js/dist/site/x-body.min.js
and also the stack CSS
There are a lot of users who are on Bluehost and with CloudFlare but we have not heard about being lock-up because of a CloudFlare and Caching plugin combination.
Thanks,
Thank you for that help. Makes a lot of sense.
I had not heard of this issue either. I have a VPS server with Bluehost, and it caused the processes to spike the resource use because of a loop effect and the whole server locked up. All of my websites go down and I have Bluehost support hard shutdown the server to get it back online. This has happened 3 times over the past 2 days and I’m discovering why.
Thank you again for that helpful info.
You’re welcome! 
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