Pro - Cornerstone page is blank

[skiimpo]

Hello,

I just installed Pro and tried to use the Cornerstone templates (or any other option) but I only get a blank page with nothing on it. Can you please help? This is my first time using the theme. I’m using Woocommerce btw.

[ruenel]

Hello Souad,

Thanks for purchasing our theme. We would really love to help you getting your site set up. Can you please take a screenshot so that we will have an idea of what is going on? We also love to investigate issue if you wouldn’t mind giving us access to your site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[skiimpo]

I have attached a secure note, I’m trying to make a homepage for my woocommerce store. Thank you.

[tristup]

Hi Souad,

I have checked your website and found that the WP Rocket plugin is the reason behind your problem. I have deactivated it temporarily and set the Permalink to %postname% and the page builder starts working.

Thanks