Pro & Cornerstone Loading Issues

We are experiencing a very serious problem on our dev site (https://dev01.thewisemarketer.com/), it appears to be affecting more than just the Cornerstone editor itself but the actual home page of the dev site we are working on, took everything to a grinding halt with Error 524 timeout due to “issues with Cornerstone” per the host.

  • Currently Pro is disabled as when it is enabled we are getting the server timeout error.
  • Plugins have been disabled and re-enabled while Pro was active which did not address the issue so it does seem that there could be a process running within Cornerstone that is overloading the server.
  • All plugins and themes are up-to-date
  • Rolled back to Pro Version 4.1.5 - no change.
  • Restored from a previous backup before changes were made to the home page and plugins - no change.

I use Pro with Cornerstone on many sites and none of them are experiencing these kinds of issues, I could really use some help on this one.

Hi @redzephyrdesign,

I’m sorry to hear you’re having issues like this. Would you mind providing login credentials (you can use a secure note) so we can take a closer look at what is going on with the site? We’d be happy to take a closer look at what’s happening.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.