Pro: Cornerstone is loading sooooo sloooow.....!

Support
#1

And is not working properly. Changes need long time, not in realtime…

https://www.cay-foods.com/

How can i solve this?
Website is running ok.
Reinstall is done.
The Provider is not blacklisting php!

Thanks!
CY.

ps. no plugins running. all switched off…

#2

Hello There,

Thanks for asking. :slight_smile:

Please try out following general solutions.

  1. Please make sure that you are running PHP 7 or later on the server as running old version of PHP can have potential issues. You can refer following document for server requirement https://wordpress.org/about/requirements/1
  2. Remove custom CSS, Javascript and templates.
  3. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  4. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If nothing helps, please give us WP Admin and FTP access in a Secure Note.

Thanks.

#3

ok, did not work…take a look please…

Thanks!
Cy.

#4

Hi there,

We need to check the backend of your website which unfortunately we only have FTP information. Would you please give us access to the admin section of the WordPress?

What we will test is that we will add a test page and run Cornerstone, then use the network panel of our Google Chrome Browser we will test how the files are loaded and which file is taking long time to load and if the waiting time is the wait for the server to respond or the download time.

That way we will have a better understanding of the case to follow up.

Thank you.

#5

Hi Christopher,
thanks for helping.

Login is coming!

best
Cy.

maybe this helps:

#6

Hi there,

Navigating in your admin is a bit slow too, and with ajax processing, it’s a bit slower due to tasks it needs to process. I assume you’re on shared hosting? In shared hosting, increasing the limit through wp-config.php will have no effect, you could increase the real limit by contacting your hosting provider. For example, I increase display memory plugin and it does display the 256mb limit, but, it also displays the actual limit of 40mb. I’m not sure about it, it’s best to contact your hosting if it’s really the case, but I’m sure that this is performance related.

Danke für dein Vertrauen in WordPress. | Arbeitsspeicher: 36 von 256 MB (14%) | WP-LIMIT: 40 MB | IP (flim) | PHP 7.0.27 @32BitOS Version 4.9.2

In my installation, I have this

Thank you for creating with WordPress. | Memory: 40.5 of 512 MB (8%) | WP LIMIT: 512 MB | IP ::1 (DESKTOP-B80CA66) | PHP 5.6.19 @32BitOS Version 4.9.2

The average use even with few plugin is 30-40mb (idle), greater than your limit could cause an internal error or performance throttle. I’ll continue checking as well.

Thanks!

#7

Hi, thanks for looking.
i did contacting the hosting provider. The MemLimit is 256Mb, that´s fine. The Frontend is working fine so far, but cornerstone is still loading slow. Look what Chrome-Console is displaying:

I don´t have an idea yet what´s wrong…

Best,
Cy.

#8

Hi there,

I’ll continue checking, I’m getting those warnings too in my installation but it’s not slow. Those warnings are ember library related to which the builder uses.

Thanks!

#9

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