Pro Child Theme Issues 2023

Support
#1

Hi,

I have two issues:

  1. I tried creating a child theme but the WP dashboard reads: “The parent theme is missing. Please install the “Pro” parent theme.” I have created child themes before (not within Pro) and I’m not sure why I’m seeing this alert.

  2. The reason for creating the child theme within Pro is so I can alter the header. But I can’t seem to find which template to edit.

#2

https://ucmountainview.com/wp-admin

#3

Hey @ChadAustin,

Thanks for reaching out!

I tried to login to your website but the given credentials are not working. On the other hand, in order for you to fix the issue, you need to reinstall the Pro parent theme. Please do as follow:

  • Go to theme page activate another theme
  • Once you activated another theme, you can now delete the Pro parent theme
  • Download a fresh copy of Pro in your themeco dashboard
  • Upload the fresh copy to your website

Hope that helps.

1 Like
#4

Excellent- sorry for the wrong creds: too much wine while working! :slight_smile: The update worked.

#5

Hey @ChadAustin,

We’re glad that it is now working properly on your end! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

#6

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