Pro - Button Scroll to section not working

Hi there, I’m working in Pro, and I have a button that wont scroll. I typically use the #x-section-3 method, but for some reason this time it’s not working out for me. Am I missing something?

Hi Ken,

Thanks for writing in! I have checked the site URL assigned to your Pro license, and I see that your scroll effect is working fine on the menu.

When you link sections to your buttons, please use the full link including your site URL, so that it should function properly as well.

For example:
https://example.com/#x-section-3

If you’re still having issues, please provide us with your example page URL of your site that you gave placed this button, so that we can assist you further.

Thanks!

Hey thanks for the reply, I’m actually working on a client’s site, and they have their own license. The url is guelphprint.com, and the button in question is the downward triangle in the first section. I tried what you suggested above, but still no luck. If you wouldn’t mind having a look, I’d appreciate it.

Hi Ken,

Thank you for the URL, I don’t see you added an ID (x-section-3) on any of your sections.

Unlike on the old versions (Classic Section), the V2 Sections does not automatically have IDs (x-section-$). What you need to do is put an ID to your section.



And link that ID to your triangle button.

Hope it helps,
Cheers!

Awesome, worked like a charm! thanks!

You’re always welcome Ken!

Cheers.

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