Pro builder (cornerstone) preview not working since last Firefox Update

Support
#1

Hi, the preview is not working anymore (its frozen) on the builder of all our websites (dozen of them) with the last version of Firefox (96.0.1 on win10 x64). We use Pro (last version) on these websites.

Its not only on my computer, all my colleagues have the issue too (All of them are on win10 x64).

The Firefox console is showing this error :

Capture
Capture1101×104 5.02 KB

I’ve tried all the “classic” stuff (cleared cache, disabling all browser extensions etc.) and the issue is still coming back.

If you test this please do it on windows and wait a little bit because it often take a couple of minute before the preview stop working.

Working fine on other browsers.

Thanks !

#2

Hi @STUANDCO,

Thanks for reaching out!

I was able to replicate the issue in my development website using Firefox. I have already added this to our issue tracker so that our developers will be aware of the said issue. In the meantime, if you want to edit your page with live changes, please use Chrome.

Cheers!

#4

Thanks :slight_smile:

#5

Hi @STUANDCO,

You are most welcome.

#6

…we also have this problems since weeks. Looking forward to see this solved. Firefox is the most used Browser here…

Thanks!

#7

Hi @cyrock,

You’re welcome! We are also looking forward to the fix on the said issue.

Cheers!

#8

Since last Firefox Update (96.0.3), it seem to be working again. Any news on this ?
Thanks.

#9

Hey guys,

It seems that the latest Firefox update ( 96.0.3) automatically fixed the issue. I already tried to test it on my development website and it is now working properly. If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

#10

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