Pro Builder: can't save text if it has a link

Support
#1

Hi

I can’t save post if Text Element has a link in the text

everything updated.

I ask hosting company to make PHP configuration to :
memory_limit = 512
upload_max_filesize = 512
post_max_size = 512
max_execution_time = 300
max_input_time = 300

and to : Disabling Cache from server , and clear Cache from cloudflare

and no thing change , and there is No Plugin Conflict

Thank you

Update1:
I got a backup and I run it in the local server, it work !!
But I don’t know what to do with the live site
Update2:
I tried to do my work on local server , then I tried to export the Template from local, to import it to live site
But I couldn’t import new Templates to live site also !!

#4

Update 3
Its not work in local server !! I use WPML : Arabic + English
in English section Builder not work at all

Thank you

#5

Hello @CIHRS,

I have created a test page and inserted a text element with a link in it. I was able to save it.
Please see the secure note for my test page.

Best Regards.

#6

Thank you for your help.

However It is still not working with. I have made this video for you to show you what is wrong from my perspective . So please find this video

Also, I cant save normal text , Please see this video too:

Thank you

#7

After Update to 4.1.0 JANUARY 24, 2021 : text with link save now !

but : my site work with WPML , the Arabic in main language
in English section builder not work at all

if I make Arabic post and than switch to English with copy content , I cant edit content

Thank you for your help.

#8

Hi @CIHRS,

It seems that you are using an older version of the theme and a few hours ago we have released another version of the theme with some fixes, I would recommend you update your theme to the latest one.
Please let us know if the issue exists after the update.

Thanks

#9

Hi @ruenel @tristup

WPML not wok also with last Update: Pro Version: 4.1.1

I check WPML after update in live site and also in local sever with fresh copy of site - to make sure there is no problems from live server -

the problems with MPML is in video above

Thank you for your help.

#10

Hey @CIHRS,

This is not a problem with Pro. You really can’t create a page in English even outside Pro. It’s a problem with your Server setup, WordPress setup and/or WPML. Pro is just affected by the issue. If you can’t create a page in WordPress, Pro’s has nothing to show.

Please report this issue to WPML support as well as your web host support.

Thanks.

#11

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