Pro Bug 1.2.7 - Video Embed - Vimeo Vid not showing in certain Browsers?

[sam_futr]

Hi Team

Video embedded using Pro - showing in Chrome:

Video not showing in another Browser such as Safari…:

Please review/investigate and replicate at your end via the Dev team. Please don’t advise to clear cache or deactivate plugins. This is all generic Pro-related work.

Will provide login details.

Sam

[paul.r]

Hi,

Try to add width and height to your iframe.

eg.

<iframe style="" width="597" height="336"  src="https://player.vimeo.com/video/218915811?color=ff0179&title=0&byline=0&portrait=0"frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

Hope that helps.

[sam_futr]

Thanks Paul, that helped in Edge. Worried there may still be issues across other Browsers…?

Any reasoning on why it would show in Chrome without the width & height, but not Edge?

Cheers,
Sam

[ruenel]

Hey Sam,

Chrome has a smarter browser engine. Most of the time, invalid html will still be rendered. Unlike Edge that you must insert exactly correct html format or else the display will be broken. This is just an example of why the iframe is not displaying in Edge. It needs weight and height because for Edge the defaults is zero or nothing to display at all.

Hope this helps.

[sam_futr]

Thanks RueNel

Makes sense… but also still consfusing for users given there is width/height options located in Cornerstone, and the video also shows in some other browsers.

I’d recommend some sort of warning or info button for this within the Embed Video element - as I can see some others are also having issues with this previously… as well as others who may not even be checking Edge thus not even being made aware that their video isn’t even loading.

Thanks
Sam

[christian]

Hey Sam,

Thanks for your feedback. I’ll forward it as feature request. Just adding a suggestion here, the video’s width and height is included when you share a Vimeo video so it would be best to copy it from there.

That is also true for Youtube.

Thanks.