I have spent a few months rebuilding 6 sites in Pro for all but 1 to have problems with this update!
How can you release an update that basically breaks the simplest of things?
And reverting to the previous 5 version makes everything even worse!
It broke some pages and not others or broke some sections on a page and not others - OMG!
I’m about to spend days fixing things and I don’t understand what is happening!!! How about some answers as this is maddening!
Hello Greg,
Thanks for writing in! We have tested the updates before we have released it into the manual and automatic updates. We have gone a series of beta testing which involves several X and Pro users. In fact, we do have a separate Beta Support Forum. After beta, we also have a release candidate versions to make sure that everything works well in most installations.
We always suggest that before doing any updates, a staging area must be created by cloning the live site. All the updates must be done in the staging area first to make sure that there aren’t any issues and conflicts happening thus preventing any downtime of the live site. Issues and conflicts may occur with the following reasons:
And this is why a staging area is highly recommended because all of those thing can be check, troubleshoot and resolve without affecting downtime of the main site or live site. If you haven’t tried created a staging site, you can check out the simple steps given in this article:
Best Regards.
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