Pro 4.2.0 - WooCommerce AJAX issue with new WC Archive 'Layout' and AJAX Sidebar filter widgets?

Support
#1

Hi Team

Using a WC Archive layout below to customise the product listing, have added a sidebar Widget (within the Pro page as an additional column, rather than a Page Template).

Per below you can see that when I go to use the WooCommerce AJAX filters for products (have selected a specific Brand below) the Products don’t update (you can see in the screenshot that 5 Sentidos products are still showing).

Screen Shot 2021-03-04 at 3.18.26 pm
Screen Shot 2021-03-04 at 3.18.26 pm2193×1138 253 KB

Please review.

Thanks
Sam

#2

Hi Sam,

Thanks for reaching out!

There could be a plugin or custom code that affects your WooCommerce filter ajax.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Hope that helps and let us know how it goes.

Thank you.

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.