Pro 4.0.1 - Design Cloud Uh Oh!

[scotbaston]

Hi guys,

Just a quick heads up that one of my staging sites on Pro 4.0.1 on WP5.6 is not loading the Design Cloud

Cheers

Scot

[alexander]

Thanks Scot! Would you mind if I logged in to check this one? Haven’t seen it anywhere else so hopefully I can pull a bit more info out of that error log and get it sorted out.

[scotbaston]

Sure thing @alexander

I’ll add the login details belowin case you don’t have them again

[alexander]

Thanks Scot. I don’t save them anywhere locally since it’s safer to just work off the thread. Once they’re added I’ll jump in there and check it out!

[scotbaston]

Sorry got distracted by an errant server details below

[christian]

Hey Scot,

I’ll forward this to Alex as I’m not sure what is causing this new issue in some servers.

Please stay tuned.

[scotbaston]

Thanks @christian

[alexander]

Thanks Scot! Got this solved this morning! I’ve installed a patched version on your site. You can safely update whenever automatic updates are out.

[scotbaston]

@alexander Much thanks as always sir!

[diego]

Hi @alexander, would you mind sharing what the issue was? I am on Flywheel and having the same problems when installing 4.0.4 onto my site

[alexander]

Hi @diego,

Try the latest version we pushed to automatic updates today. That should get it working.

EDIT: I see you have another topic open, I’ll followup there.