Preview won’t load for any page on my site. Tried deactivating plugins, it didn’t fix the issue. Cannot use Cornerstone to edit any content on my site at all. It was fine a few days ago, and now doesn’t work.
Hello Lysa,
Thanks for writing to us.
Thanks for checking the plugin conflict, it might be the issue of version compatibility issue or cache issue. Please make sure your theme, plugin, and WordPress version are updated as per our version compatibility page. I would also suggest you troubleshoot a few of the common issues before we investigate your settings. If it doesn’t work, it would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin-level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
I disabled most of the plugins and it seems to be working. So now I have to work back through it to figure out which one is causing the issue. If anything changes I’ll come back to this thread. Thanks!
Hello Lysa,
Please let us know how it goes. Please note you must troubleshoot a few of the common issues before posting a new thread.
Thanks
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