Preview Could Not Load 2

[Shear_Ease]

Hi,

The website i am working on was originally built way back when x theme used visual composer.
Some of the pages use VC shortcode - which now looks very silly as the shortcode shows up on the page as well as the content.

I was about to go through these pages and rebuild them with cornerstone but I get the following error:

The preview could not load. This is most often related to a plugin conflict or aggressive page cacheing. Checking the developer console for errors could indicate what went wrong.

Origin URL: https://www.sheareaseltd.com

Preview URL: https://www.sheareaseltd.com/contact/

I think I had a similar problem before where the expert couldn’t work out the reason and advised effectively creating a new page… Thsi may be a seperate problem but could also be the same, I don’t know!

Is there an easier solution than creating a page from scratch?

Thanks in advance.

[christian]

Hey @Shear_Ease,

I opened your home page in Cornerstone and it works.

Your contact page was built with VC when I open in Cornerstone, it asks for permission to modify the content.

If the issue happens again or still persists, please try the following potential solutions:

1. Clear your browser’s cache or test in incognito mode.

2. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

3. Remove custom CSS, Javascript and templates.

4. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

5. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If the steps above does not help, please give us FTP access also.

Thanks.