Hi. When I logged in to the x interface today on samverkanmotbrott.se I suddenly saw that the preview couldn’t load. It seems like there has been some update also on the overall look and feel.
Hey There,
Would you mind providing us with login credentials so we can take a closer look? Please provide following information:
Set it as Secure Note
- Link to your site
- WordPress Admin username / password
- FTP credentials
All the best!
Hi @TomasJarvling,
I recommend the following troubleshooting procedures before we investigate the settings.
- TESTING FOR THEME RELATED ISSUE
- TESTING FOR PLUGIN CONFLICT
- THEME UPDATE
- CHILD THEME
- CSS/JS CUSTOMIZATION
- VERSION COMPATIBILITY
Hope that helps and let us know how it goes.
Thank you.
Hi
Have gone through the troubleshooting but the problem is still there. Can you help me?
hi
I am having the exact same problem. Did yours resolved? Thanks
My problem is still there
Hey There,
We’ve recently released our .8 release. Please make sure that you’re running this version as it should resolve most preview loading issues.
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