HI, I just set an essential grid elemennt to show my posts, and some of them are showing %%{Children}%% in the exerpt, like this:
The page is https://cronicaspuzzleras.com/blog-de-puzzles/
Can you please help me?
Hello @jimenagordillo,
Thanks for writing in! In most case, %%{Children}%% may have been added in the grid skin or a php code in the child theme is causing it. To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
Regards.
I am sending all the data in a secure note
Hello @jimenagordillo,
I tried to use the login details but they don’t work:
Would you mind double checking the details so that we can check it? For the meantime, try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Sorry, I am sending them again
Hi @jimenagordillo,
Another support here and unfortunately, the password is still incorrect.
I then visit the page you shared and I don’t see the post with issue. I can see on some post there is either date and time at the start of the excerpt. Did you figure this out? Please confirm.
Hi, no. This is the other page that went wrong after the update, and I had to create again. It used to work fine before the update and it showed this error and i wanted to fix it. After the update it looks like this and I had to re do it.
https://cronicaspuzzleras.com/el-blog-de-puzzles/
this is the new one. You can see the error in the segund page of the essential grid
Thanks
Hello @jimenagordillo,
The pagination is working. It will take a few seconds delay for the AJAX to load the grid items.
Hope this helps.
I just looked at it and it is still howing `%%{Children}%% on that same post inside the Essential Grid
Hello @jimenagordillo,
Can you please provide the exact url where we can find the grid with the %%{Children}%% in it? At the moment, I could not find it on my end.
Best Regards.
Hey @jimenagordillo,
It does look like a conflict with the builder and Essential Grid excerpt. This needs deeper investigation so I’ll report this to our developers. For now, please use the manual excerpt. I’ve tested that and the %%{Children}%% doesn’t show up.
Hope that helps.
Thanks a lot!. I know this happens in several posts, so when I see it I will change it manually. I hope the developers can find a definitely solution for this. Thanks!!!
You’re most welcome.
Hello Rob,
Please do not post your login access to a thread posted by someone else because even if you have added it in the Secure Note, it will be visible to the original poster of the thread. I have remove the details you posted so kindly refer to the other thread you posted.
Thank you.
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