Post page wont display corectlly

Support
#1

hi,

i use X theme latest version on this site. i have notices just now that the post page wont display well.

you can still click on links where the image is suposed to be and it works but the page is displaying blank under the headling (iโ€™ve joined a pic)

if i switch to โ€œstandardโ€ mode in the blog section in the customiser it displays corectlly, but i prefer masonry :slight_smile:

i have tried disabling plugins, and reposting the posts - nothing.

please advise, Meir

#2

Hi @meirdanon,

Thanks for writing in.

I could see that you are not using masonry already and it is working well.

Would you mind following this thread below in regards to this problem

Let us know how it goes.

Thanks.

#3

Hi, thanks, Iโ€™ve uploaded the file as you said. now i can see the masonry in the customiser (i couldnโ€™t before) but not on the site.

as you can see in the attached pics

thanks a head, Meir

#4

Hi, there,

Could you confirm you still have the issue? Visiting your site at https://www.danon.org.il it seems to be working right now.

Thanks!

#5

hi, the issue is still there, i have no problem displaying the โ€œstandardโ€ mode, itโ€™s the โ€œmasonryโ€ mode that is not displaying. this is why in the meen time, i use standard mode so people can see the content.

thanks, Meir

#6

Hi, @meirdanon,

To be able to help, we need to see in action. Do you mind to make a copy of the page, activate masonry mode and send us the link?

Thanks!

#7

Hi,

I couldnt copy the post page for some reason, so i activated it on masonry - it does not display now. can you please notify me by mail as soon as you see i so i can minimelise the time of the site not displaying? thanks Meir

#8

Hi, there,

I tested here in Chrome and Firefox, it seems to display normally (see the screenshot).

Your screenshot is from Safari, right? Would you mind test on other browsers to be sure itโ€™s browser related?

Thanks!

#9

hi,

i am using chrome on mac, when i use safari or chrome on pc it displays corectlly.

i now see another display issue on another site where i use X - schoolyard.danon.org.il - on safari (mobile and desktop), can you have a quick look :-)? i attache a pic

thanks

#10

Hello There,

The masonry layout should have displayed correctly already. The issue remains is just because of your cached page. Please make sure that you have cleared your plugin cache. I could see that you have installed WP Rocket. Could you please clear the plugin cache too? And also, I would recommend that you clear your browserโ€™s cache as well. For best results, please use private browsing mode and test your site again.

Please let us know how it goes.

#11

hi, everything is back to normal :slight_smile: thanks!

#12

Glad to hear is ok!

Thanks!