Post links not working

We’re having a problem at our website’s homepage - https://www.casino-sites.in/

Currently, we’re using the “Posts (Minimal)” dynamic element of the theme to pull certain posts using the looper settings. While it is working for some posts perfectly line (like the first three in the homepage currently under the Casino News and Guides Section), but for some posts the frontend is not showing the correct author or linking to the correct post (like the last one in that section)

The element is also working fine in other pages on the site such as this one - https://www.casino-sites.in/news/ but when we try to emulate the same on the homepage, the frontend is not displaying the correct information although the posts still show up with the right title (just the link and author data doesn’t work)

Is there some way to fix the issue?

Thanks in advance!

Hi Pontus,

Thanks for reaching out.
It will be very difficult to recognize the issue without investigating through the admin dashboard. I would request you please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

NOTE: I would suggest you clear all types of cache including the Style Cache from Cornerstone > Settings > System > Clear Style Cache and then check in the incognito/private mode of the browser.

Thanks

Hi, I just added the requested information in a secure note. Thank you!

Hi Pontus,

Unfortunately, the given credentials are not working. Can you please check and send it once again.

Thanks

Hi,

I updated the credentials in the secure note now.

Hello Pontus,

The Posts element will be the Looper provider and the Post element will be the looper.

Do not enable both the Looper Provider and Looper Consumer.

Best Regards.

Got it, thanks for the help :slight_smile:

Hi Pontus,

Glad that we are able to help you.

Thanks

Hi again,

We ran into another problem though, described like this by our site manager:

We are using the dynamic content element “Posts” on our homepage - https://www.casino-sites.in/ (screenshot attached).
Initially, we were having some problem with the elements not showing the correct author or linking to the right post. First we though the issue was a problem with the looper settings but we fixed it (provider for the Posts element and consumer for the post element). While the posts are being fetched right now, the author name is still wrong and the link isn’t to the page.
This has been particularly confusing because we also use a similar dynamic element on this page of our site - https://www.casino-sites.in/news and the same posts are fetched there with the right links.
We also tried testing out different things with the query builder and realized that sometimes the posts would work and sometimes they wouldn’t seeming at random.

Do you know what the problem might be?`

Hello Pontus,

Please update your Pro theme to 5.1.4 first.

And there is an ongoing error 403 in your server.

Please contact your hosting provider to resolve this issue. Thanks.

Hi again,

Sorry about that. Both the problems should now be fixed.

Best regards,
Pontus Sandberg

Hi Pontus,

Glad that the problems are resolved now.

Thanks

Hi,

Sorry, I meant the problems of updating the theme and the “forbidden” problem. Not the on site problems :slight_smile:

Hi Pontus,

This time, I am able to log in but it suddenly shows the 403 forbidden error.

Thanks

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.