Post Layout Issue

[padam_rhythmdigital]

Hi Team,

We are having a post layout issue. Seem like the style sheet is missing. Could you please have a look guys its urgent? I have added the log-in detail in a secure note.

Best Rgeards
Padam Raj Shahi

[tristup]

Hi Padam,

Thanks for reaching out.
I have visited your website and the pages under the Equipment menu, but unable to find any issues you described. Can you please specify the pages that are having this issue? I also noticed that one of the Menu Item under the Equipment menu is having a different URL, which has a different design.

Thanks

[padam_rhythmdigital]

Hi @tristup,

Can you please have a look at the pages under equipment. The style sheet is missing especially the row, column.

Best Regards
Padam Raj Shahi

[tristup]

Hi Padam,

I have visited the given URLs and found those are the posts which consist of few HTML tags and not structured as your layout. On the other hand, I found a page is similar to one of the given URL. I would suggest you use the page where you can use the Cornerstone to adjust the content and the elements or else you can enable the Cornerstone for the posts from X > Settings > General.

Hope it helps.
Thanks

[padam_rhythmdigital]

Hi @tristup,

Could you please add the builder for us in the post? Please have a look at the screenshot attasted when editing the post with cornerstone (attested screenshot) which lead to the page builder I can’t see the original content
Once again why the pages under equipment have not a stylesheet pull. It would be great if you please fix this issue.

Best Regards
Padam Raj Shahi

[tristup]

Hi Padam,

It seems that you have already activated the Cornerstone, and the Cornerstone only shows the content added through it. Please note that the content added or edited through the Block or Gutenberg editor is not editable in the Cornerstone editor and vice-versa. That’s why the content is not showing in the Cornerstone. You need to create it from scratch.

And I have checked the page, it still linked to Post, not the page, please recheck it and linked to the respective page.

Thanks

[padam_rhythmdigital]

Hi @tristup,

There is hundreds of post done this way before when the site was pointed to the original hosting the layout was looking all good but when we change into new hosting the layout is completely destroyed. I am not sure why this is happening.

Thanks

[friech]

Hi Padam,

Sorry, but in this case, you need to be very specific about the issue because those pages under equipment looks fine to us*(see the screencast below)*. Please clarify perhaps show us the old layout.

We do not know how these pages look before, so we do not know what is the Layout issue.

Thanks,

[padam_rhythmdigital]

Hi @friech,

It look fine now because we have pointed domain to the old server.

BR
Padam

[friech]

Hi Padam,

Thank you for the clarification, but I don’t still see the issue regardless if I use your server temporary URL or the client’s URL.

Regardless, the issue here is your migration process. Changing the WordPress Address (URL) and Site Address (URL) under Settings > General is not enough.

I checked your database using a Better Search plugin and it found 252568 entry of clients URL (see screenshot below)

Redo your migration process, you can follow the guide provided here.

Actually, you can run that Better Seach Replace plugin yourself. just keep a backup, because we are dealing with a database.

So to do that, navigate to Tools > Better Search Replace, you need to do it twice to make sure.

replace http://www.clienturl.com -> https://www.yourtesturl.com
replace http:\/\/www.clienturl.com -> https:\/\/www.yourtesturl.com

There is a Run as dry run option there, I checked that when I did the test so I don’t change anything from your database. Make sure to uncheck that if you do it.

Test it the 3rd time, you should not see any client URL anymore.

Hope that helps,
Cheers,

[padam_rhythmdigital]

Hi @friech,

Thank you for your response. The issue is still there when we transfer the domain into ours. Please have a look. This is so much pain for us now. Could you please help us to solve this issue?

Best Regards
Padam Raj Shahi

[prakash_s]

Hello Padam,

I checked your site it seems that there is some issue with permission just because your CSS and JS file is not rendering. I would suggest you check the file permission of the wp-content and theme, plugin, and uploads directory. Please have a look at this article for file permission.

Thanks for understanding

[padam_rhythmdigital]

Hi @prakash_s,

Yes, thank you for your response. Are you able to fix that for us, please?

Best Regards
Padam Raj Shahi

[tristup]

Hi Padam,

Regretfully, resolving the specified issue is beyond the scope of theme support. I would suggest you contact your Hosting Service provider to change the folder permission and see if the issue resolves, if that does not help please hire a developer who can assist you to get rid of this issue.

Thanks