Post Archives Stopped Showing Snippet

Support
#1

Hi,

I’ve noticed over the past few months that my posts archive page is not showing the post snippets. The last one to show is from this past January. Nothing has changed with the layout or templates, only regular updates to WP and X Theme. What can I do to get these to start showing again?

post-archives
post-archives1920×1080 332 KB

Thanks in advance,
Dawn

#2

Hi Dawn,

Thank you for writing in, I try to replicate this issue on my end to see if this is a bug, but I could not replicate it. There could be another factor why is this issue is happening. Please do the following:

  • Clear all the site caches ( plugin, server-side, CDN, and browser’s cache ) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.
  • Test for a plugin conflict. You can do this by deactivating all third-party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes,
Cheers!

#3

I have cleared caches and turned off plugins and am still getting the same results. Only 3 or 4 posts show the snippet on the Past Events page and the rest show only the title. I have tried on multiple computers, including my phone.

#4

Hello @isdg01,

Can you please update your X theme and Cornerstone plugin to the following versions?
Our latest versions are:

  • X theme 9.04
  • Cornerstone 6.04
  • WordPress 5.7
  • PHP 7.4

This latest release contains fixes for several issues so be sure to check out the changelog:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

#5

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