Hi guys, i’m contacting you and at the same time I’m contacting the plugin authors as well (compatibility is a two way street after all).
There’s a problem that only happens when either of the following plugins exist and for some reason it happens only with the “video” element in PRO.
the problem is that when either the “Easy Social Share Buttons for WordPress” plugin is active, if you use a video element, it appears and disappears/stop working.
The same thing happens when you have “Toolset Blocks” enabled.
I checked your forum and i see it’s something that has been happening for years now but in the support forums, you basically blow the user off to the authors (Which i suspect they never contact since i couldn’t find similar tickets in the other authors’ forums).
For me it’s not a big deal, i fixed the problem on my end by NOT using your video element and coding it myself, however it would be a huge deal for people that can’t do the same. these 2 plugins are quite used (not sure if the same applies to the combo Themeco products + those plugins, though) so i took the trouble of recreating the problem on a clean environment.
You can find the problem in this page: http://silly-hummingbird-1jjtyxgk.sandboxcms.com/sample-page/
These are the steps to recreate the problem:
Log to the site using the following link: http://silly-hummingbird-1jjtyxgk.sandboxcms.com/?auto=eyJ1c2VyIjoiZGVtbyIsInBhc3N3b3JkIjoiYUJvSXg1YmQifQ==
Create a page and open the pro editor on it
Add a “Video Element” and use the “player” option
Upload a video locally (media library) and then add the source to the player option of the “video element” in pro
check-in the front-end. it will work.
Now enable ESSB or Toolset blocks
Check in the back-end and notice it will stop working now.
As i understand this is happening since 2018 and i suspect the problem is actually on your end, since the problem is way too specific for it to be a problem on another plugins’ end :o but i also know the problem is a 2 way street, so everything’s possible hehe
I hope you can take a look at it.