Plugins translation problems

[Ghiotto]

Hi there, I try to ask you on first move: I’m trying to translate some plugins in my language, italian. I have followed the safe way, putting .po and .mo file inside wp-content/languages/plugins/plugin-name-it_IT.po/.mo, but it doesn’t work as expected.

For example Wpbakery page builder is translated only on certain terms, others doesn’t work. Translation of another plugin, used for booking, works only if I edit the original .po file inside plugin folder. If I copy .po and .mo files inside languages/plugins the translation doesn’t work anymore.

Have you some idea? Do I have to tell Wordpress of these files inside functions.php?

Thank you very much

[ruenel]

Hello Alessandro,

Thanks for writing in!

You do not just copy and paste the .po file. You will have to edit it first using a translation software like PoEdit and then up load the .po/.mo files to the wp-content/languages/plugins/ folder. And your filenames should be plugin-name-it_IT.po and plugin-name-it_IT.mo.

By the way, we could not check your plugin files because the FTP details do not work for us.

Please let us know how it goes.

[Ghiotto]

Hi, I have already done what you have said, but I encounter problems anyway. Now you would be able to access to ftp.

Let me know, thanks!

[lely]

Hi Alessandro,

I am able to login via FTP. Would you mind sharing the specific URL, section or part of the page in which translation is not working?

[Ghiotto]

Hi there, in the backend. I’m translating plugins setting pages or, more generally, Wpbakery page composer areas inside the backend.

If you take a look inside the backend, you can see for example creating a new page that che “welcome” Wpbakery message with three buttons for star creating content it’s partially translated. In particular I can’t translate the sentence “YOU HAVE BLANK PAGE START ADDING CONTENT OR TEMPLATES” and some other words.

Can you check? Thanks

[lely]

Hi Alessandro,

Thank you for the clarification.
We made some investigation and we can confirm it cannot be translated at the moment. It might be a bug on visual composer TPL files. Even if we adjust it directly on plugins language file - original location, or direct translation using gettext function nothing is working. Yes, the text exist on PO files but it seems that it doesn’t much on what is used on the backend. I have forward this for investigation at the moment. We’re sorry for inconvenience this has caused you.