Plugin and Pro conflict - Donation Give now

Support
#1

Hi,

I am using a donation plugin called Give Now on a website running X (not Pro), and it works fine.
I installed on another website running Pro and it creates a conflict because I am unable to edit with Pro.

Are you aware of this?
Any solution?

Thank you

#2

Hi @PanInternational,

Thanks for reaching out.
We are not aware of the said plugin and the conflict you are talking about. Although it is a 3rd party plugin issue, we are still curious to know the reason behind that. Please note that we do not guarantee a fix nor compatibility for conflicting code. Before we investigate, please do all the troubleshooting steps listed in our Common Issues[https://theme.co/docs/common-issues] article.
If the issue persists with only our updated parent theme, I would request you share the login credentials of your site in a secure note to investigate.
Please include the following details:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi @tristup,

This problem seems to be solved with the latest update from the plugin.

Thank you

#4

You are welcome @PanInternational

#5

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